Returns & Exchanges

At William Henry, we stand behind the craftsmanship of our unique pieces and offer a 30-day return window for items in original, unworn condition. We strive to ensure every client is completely satisfied with their investment in our functional art.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid insured shipping label provided to ensure your high-value items are protected during transit.

3

Secure the Package

Place the item in its original presentation box and protective packaging to prevent damage, ensuring all certificates of authenticity are included.

4

Drop Off and Track

Hand your package to the designated carrier and retain your receipt; your refund or exchange will be processed within 5-7 business days of receipt at our studio.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing